Job Description

Front Desk AgentAs a Front Desk Agent, you will be the warm, welcoming presence that sets the tone for each guest's stay. You'll greet every guest with positivity, manage smooth check-ins and checkouts, and provide clear, helpful information throughout their visit. If you're passionate about helping others, thrive in a fast-paced environment, and take pride in delivering exceptional guest service, we'd be excited to have you on our team.Fourwinds Lakeside Inn & Marina are hiring to join our team!Fourwinds Lakeside Inn & Marina (est. 1976) is a premier waterfront destination located on Lake Monroe in Bloomington, IN. Renowned for its lakeside lodging, full-service marina, and relaxed dining and entertainment, Fourwinds offers guests a complete lakefront experience. With its scenic views and welcoming atmosphere, Fourwinds remains a cornerstone of the Lake Monroe lifestyle for both visitors and the local lake community.Responsibilities:Provide courteous telephone service and assist guests with inquiries.Handle guest reservations, changes, and confirmations.Ensure a smooth and welcoming check-in and check-out experience for all guests.Requirements:Must pass background check.Must be able to work 1st or second shift.Ability to work a flexible schedule, including weekends and holidays as needed.Ability to provide friendly, professional service and contribute to a positive guest experience.Benefits:Competitive WagesPerformance-Based Career GrowthEmployee Dining DiscountsEqual Employment OpportunityRequired Skills:Customer ServiceAbility to multitaskCommunicationAbility to work with othersAbility to work under pressureBasic computer proficiencyAbility to work independently

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